The topic of this article is supported in its entirety by our customer support department.
The Jumpline.com control panel is the central management interface for all of the technical aspects of your web hosting account. Using the control panel, you can create email accounts, manage databases, install applications, and more. The control panel is always easily accessible from inside of the Jumpline.com Customer Manager, available at https://my.jumpline.com. Once you have logged in to your customer manager, click on the My Products tab at the top of the screen; if a list of your accounts appears, click on the Control Panel link that corresponds with your hosting account.
Once you log in to your Jumpline.com control panel, you will be directed to the “home” page which links to all of the available management areas for your account.
From the “home” page, you can click on the following icons:
- Report - The “Report” area of the control panel gives you detailed information regarding the usage and traffic to your account, including links to Webalizer and AWstats for inspecting web visitor details, as well as a breakdown of all of the resources used by your account.
- Limits - This page gives a quick overview of the limits set by the plan level of your hosting account, including disk space and bandwidth allocations.
- Mail - Use the “Mail” section to manage email accounts, email forwarding and aliases, and mailing lists.
- DNS Settings - This page allows you to view the DNS records that are currently defined for your domain name.
- Databases - The “Databases” panel allows you to add and modify MySQL databases for use by your web applications.
- Certificates - The “Certificates” area allows you to install SSL certificates that have not been purchased from and automatically installed by Jumpline.com.
- Setup - The “Setup” section of the control panel outlines all of the technical options that have been enabled for your hosting account.
- Web Users - The Web Users area allows you to add webspace for use by your friends or associates with their own login details.
- Protected Directories - Using the “Protected Directories” area of the control panel, you can password-protect certain portions of your website.
- File Manager - The “File Manager” allows you to upload and manage files to your account using your browser.
- FP (FrontPage) Webadmin - This section allows you to modify the settings used by the FrontPage server extensions when publishing with Microsoft FrontPage.
- Scheduled Tasks - You can use the “Scheduled Tasks” tool to add recurring maintenance tasks to your account.
- Application Vault - Use the “Application Vault” to easily install pre-bundled software into your hosting account.
- Site Preview - This will open your website in your browser for you to view.
Additionally, you can view resource allocation and usage at the bottom of the “home” page; use this area to keep an eye on the amount of disk space that you have used as well as your monthly traffic usage.

When you are done working inside of the control panel, be sure to use the Logout button in the top right corner of the screen to securely log out, then close your browser window. This will prevent another user of your computer from gaining unwanted access to your control panel. If you have any questions while using the control panel, please feel free to submit a support ticket at https://my.jumpline.com/.
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