The topic of this article is supported in its entirety by our customer support department.

If you wish to secure information entered into your website, you can purchase a security certificate for your web hosting account. By doing so, you will be able to use secure URL’s in the format https://yoursitedomain.com, which will display the “lock” icon in your visitors browser and secure any information submitted to the site (such as credit card details).

Log in to the Customer Manager at https://my.jumpline.com, then click on the Products tab at the top if you are not automatically redirected to your primary product details page.

Select the “View Details” link to the right of the hosting account that you would like to add an SSL certificate to.

Click on the Add SSL Certificate icon.

Important Note: Your hosting account must have a dedicated IP address to support an SSL Certificiate.

Enter the required information; the certificate domain must match your website setup exactly. For example, if you purchase https://yoursitedomain.com/, you will not be able to make links to your pages that include the URL https://www.yoursitedomain.com/ or you will receive a web browser error.

Click Continue, then verify your order and click Submit.

Important Note: It can take 2 to 3 days for an SSL certificate to be installed; if your certificate has not been installed within 3 business days, please contact the Jumpline.com Customer Support team. Additionally, you may wish to check the email address that is listed as the domain owner (as provided by your domain registrar); the SSL provider may have sent an email directly to the domain owner requesting confirmation of the new certificate.