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Working with Add-On Service Packages


 
The topic of this article is supported in its entirety by our customer support department.

If a resold account requires additional disk space, bandwidth, additional domains (virtual hosts) or new ValueApps you can add an add-on to a resold account to allocate these new resources.

Log in to your Reseller Manager by clicking the ‘Login to Reseller Manager’ link from the Products page of the Customer Manager, which is located at https://my.jumpline.com.

Click Accounts

Click on the name of the account for which you wish to add an Add-On.

Click Edit

Click the Apply Service Package and Add/Remove Add-On(s) box.

Click Next

Select the add-ons you wish to add from the Available Add-Ons menu and click the >> button to move them to the Add-Ons menu.

Important Note: Add-Ons must be made available for use with a service package before they can be added to an account.

Click Next

Edit the contact information if you wish. A contact email address must be entered.

Click Finish

These resources will be immediately allocated and available.