The topic of this article is supported in its entirety by our customer support department.

The ability to add a new domain name, also known as a virtual host, to your account is one of the key features of VDS hosting. Each of these Virtual Hosts will appear as their own website, with their own separate content, not sub-domains like many hosts provide. These appear to the outside world as being completely individual sites.

When you add a virtual host, you first need to create a specific directory inside of your VDS for the new sites content. You can either do this manually using your FTP software, or you can create a new FTP user specifically for the virtual host.

To create a new FTP user for use with the virtual host:

Log in to your VDS Manager by clicking the ‘Login to VDS Manager’ link from the Products page of the Customer Manager, which is located at https://my.jumpline.com.

Click Accounts on the left

Click the button

Enter the following information:

• Username - Enter a username that will be used as the FTP username for this virtual host.
• Account Description - It is best to enter the new virtual host’s domain name in this field for future reference.
• New Password - Enter a password for the new FTP user.
• Retype Password - Re-enter the password.

Important Note: Password must be 6-8 characters with at least one number

• Enable Email - Un-check this box, as email access is not required for the FTP user.
• Enable FTP - Check this box, as this user will be used for FTP access.
• FTP Quota - You can use this to set a limit on the size of the virtual host.
• Home Directory - It is best to leave this as the default setting (/ftp/pub and the username).

Click

Now that we have a user and the directory for the site created, we need to actually associate the Virtual Host with this directory so that our servers know to host the domain.

Click on Domains in the lower left

Under Domains, click Add domain

Enter the following information:

• Name - Enter the domain name for the virtual host, without the preceeding www.
• Custom Root Directory - Assuming that you did not change the home directory above, enter /ftp/pub/username where username is the new user you created.

Leave the other settings (such as “Use local mail server“) as their default for best results.

Click

Your Virtual Host has been added; be sure that you have the correct nameservers listed for your domain with your domain registration provider, and your site should be online within about 24-48 hours.