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Specifying Terms of Service for your eShop


 
The topic of this article is supported in its entirety by our customer support department.

As the online store owner, you should declare your terms of service to clarify rights and responsibilities of both you, the store owner, and your customers. These terms will be displayed after a customer clicks the “Checkout” button on the order confirmation page. Also, you cmay wish accompany the text of your terms with a check box requiring customers to confirm their accepting of the terms of service. To create your terms of service:

  • Navigate to the eShop Page and go to the “Notifications” tab.
  • In the the “Caption” field of the “Terms of Service” section specify the title for your terms of service and in the “Text” field, specify your terms of service.
  • To require them to agree to the terms before continueing with their purchase, fill out the text that will appear next to the required check box.

Once a customers completes and submits an order with the “Checkout” form, an “Order” is created. To manage these orders:

  • Navigate to the eShop Page and go to the “Orders” tab.
  • Click on the “Edit” button next to the order.
  • From the “Status” list, you can update an order’s status to:
    • New
    • Payment Pending
    • Paid
    • Processed
    • Backordered
    • Completed
    • Canceled
    • Failed

  • Comments can also be specified on the orders usign the icon.