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All articles under Managing Resold Accounts
Accessing Resold Accounts
To access the accounts you setup on your Reseller Plan you will access your Reseller Manager (Web Host Manager or WHM) at http://yoursitedomain.com/whm. Important Note: Enter the actual domain name you are working with in place of "yoursitedomain.com" Once logged in you will click on 'Account Information', and then 'List Accounts' and choose the...
To access the accounts you setup on your Reseller Plan you will access your Reseller Manager (Web Host Manager or WHM) at http://yoursitedomain.com/whm. Important Note: Enter the actual domain name you are working with in place of "yoursitedomain.com" Once logged in you will click on 'Account Information', and then 'List Accounts' and choose the...
Viewing a Web Site Before DNS is Propagated
To view a site before the DNS propagates you will go to http://IP_address/~username Important Note: You can find your IP address and username from within your WHM...
To view a site before the DNS propagates you will go to http://IP_address/~username Important Note: You can find your IP address and username from within your WHM...
Changing an account password in WHM
Occasionally a customer will lose or forget the password to his or her account. To reset the password: • Log into your WHM through your customer manager at https://my.jumpline.com • Click on “My Products” and then “Control Panel” across from your hosting package • Once logged into your WHM, click on the “Account Information” icon • Click...
Occasionally a customer will lose or forget the password to his or her account. To reset the password: • Log into your WHM through your customer manager at https://my.jumpline.com • Click on “My Products” and then “Control Panel” across from your hosting package • Once logged into your WHM, click on the “Account Information” icon • Click...
Creating an account in WHM
To create a new account inside of your WHM: • Log into your WHM through your customer manager at https://my.jumpline.com • Click on “My Products” and then “Control Panel” across from your hosting package • Once logged into your WHM, click on the “Account Functions” icon • Fill out the “Domain” field • WHM will automatically generate a UserName...
To create a new account inside of your WHM: • Log into your WHM through your customer manager at https://my.jumpline.com • Click on “My Products” and then “Control Panel” across from your hosting package • Once logged into your WHM, click on the “Account Functions” icon • Fill out the “Domain” field • WHM will automatically generate a UserName...
Deleting an account in WHM
To delete an account inside of your WHM: • Log into your WHM through your customer manager at https://my.jumpline.com • Click on “My Products” and then “Control Panel” across from your hosting package • Once logged into your WHM, click on the “Account Functions” icon • Click on the “Terminate an Account” icon • Select the account you want...
To delete an account inside of your WHM: • Log into your WHM through your customer manager at https://my.jumpline.com • Click on “My Products” and then “Control Panel” across from your hosting package • Once logged into your WHM, click on the “Account Functions” icon • Click on the “Terminate an Account” icon • Select the account you want...
Editing an account in WHM
Occasionally, your customers will want to upgrade or downgrade their accounts. To modify an account: • Log into your WHM through your customer manager at https://my.jumpline.com • Click on “My Products” and then “Control Panel” across from your hosting package • Click on the “Modify an Account” icon • Select the account you would like to modify...
Occasionally, your customers will want to upgrade or downgrade their accounts. To modify an account: • Log into your WHM through your customer manager at https://my.jumpline.com • Click on “My Products” and then “Control Panel” across from your hosting package • Click on the “Modify an Account” icon • Select the account you would like to modify...
Managing your subdomains in WHM
The subdomains that you and your customers create can be viewed in your WHM. To see the subdomains: • Logging into your WHM through your customer manager at https://my.jumpline.com • Click on “My Products” and then “Control Panel” across from your hosting package • Once logged into your WHM, click on the “Account Information” icon • Click...
The subdomains that you and your customers create can be viewed in your WHM. To see the subdomains: • Logging into your WHM through your customer manager at https://my.jumpline.com • Click on “My Products” and then “Control Panel” across from your hosting package • Once logged into your WHM, click on the “Account Information” icon • Click...
Suspending an account in WHM
You may need to suspend one of your customer’s accounts for bandwidth usage, disk quota, or other violations of your terms of service. If you’d like to suspend an account: • Logging into your WHM through your customer manager at https://my.jumpline.com • Click on “My Products” and then “Control Panel” across from your...
You may need to suspend one of your customer’s accounts for bandwidth usage, disk quota, or other violations of your terms of service. If you’d like to suspend an account: • Logging into your WHM through your customer manager at https://my.jumpline.com • Click on “My Products” and then “Control Panel” across from your...
Upgrading an account in WHM
Your customers may wish to upgrade their accounts to another one of your predefined hosting plans. In order to process the upgrade from your WHM: • Log into your WHM through your customer manager at https://my.jumpline.com • Click on “My Products” and then “Control Panel” across from your hosting package • Once logged into your...
Your customers may wish to upgrade their accounts to another one of your predefined hosting plans. In order to process the upgrade from your WHM: • Log into your WHM through your customer manager at https://my.jumpline.com • Click on “My Products” and then “Control Panel” across from your hosting package • Once logged into your...