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All articles under Managing Resold Accounts
Customizing your Customer Interface
This reseller program allows you to customize the look, licenses, and messages in the VDS Managers that are used by your customers. Important Note: These changes are only visible if you login as a customer would, by going to their VDS Manager URL and logging in with their username and password. Your administrative...
This reseller program allows you to customize the look, licenses, and messages in the VDS Managers that are used by your customers. Important Note: These changes are only visible if you login as a customer would, by going to their VDS Manager URL and logging in with their username and password. Your administrative...
Creating a Custom Service Package for your Customers
Service packages are the hosting plans that you plan to offer your customers. In the Service Package section of your Reseller Manager you can define the resources and ValueApps that you want to include in each plan. To create a service package: Log in to your Reseller Manager by clicking the 'Login to Reseller Manager' link from the Products page of the Customer Manager, which is located at https://my.jumpline.com. Click on Service Packages Click Add New Service Package on the...
Service packages are the hosting plans that you plan to offer your customers. In the Service Package section of your Reseller Manager you can define the resources and ValueApps that you want to include in each plan. To create a service package: Log in to your Reseller Manager by clicking the 'Login to Reseller Manager' link from the Products page of the Customer Manager, which is located at https://my.jumpline.com. Click on Service Packages Click Add New Service Package on the...
Suspending a Resold Customer Account
If you need to suspend a resold customer, you can do so from your Reseller Manager. The customer will not be able to view their website, send or receive email, or access their site files until the account has been unsuspended. Log in to your Reseller Manager by clicking the 'Login to Reseller Manager' link from the Products page of the Customer Manager, which is located at https://my.jumpline.com. Click on Accounts Click on the name of the account that...
If you need to suspend a resold customer, you can do so from your Reseller Manager. The customer will not be able to view their website, send or receive email, or access their site files until the account has been unsuspended. Log in to your Reseller Manager by clicking the 'Login to Reseller Manager' link from the Products page of the Customer Manager, which is located at https://my.jumpline.com. Click on Accounts Click on the name of the account that...